Hi there, two MOH questions.
First, I believe with UCCX it's possible to announce the expected wait time? How does that work with MOH? Does it just periodically announce the wait time on top of MOH?
Also, anybody have any examples of external MOH sources they are using? I'm looking for something simple, but legal (I assume I can't just play any music I want). So far I found a couple satellite radio providers, and also www.dynamicmedia-us.com.