Attendant Console question

Unanswered Question
Aug 6th, 2008

Is it possible to use Attendant Console to allow more than one call to be routed to a receptionists phone at a time? What I would like is for calls to be routed sequentially to line 1, 2, and 3 on her phone, giving her the opportunity to place the 1st call on hold to handle the next call.

What would be the best way to accomplish this?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Brandon Buffin Wed, 08/06/2008 - 10:36

Configure the AC hunt group to ring the reception lines in order. If the first line is busy it will ring the next line in the hunt group.



This Discussion