'Internet Explorer cannot display the webpage' issue

Answered Question
Aug 6th, 2008
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Hi,


I'm having problem with the web interface. After a few minutes (sometimes seconds) I get 'page cannot be displayed' error. I usually have to wait some time before the logon screen shows again.


This happens at different times during the day. I have tried using IE 6 and 7 and Mozilla 3. Also tried from different computers.


MARS version 4.2.2


Thanks

Correct Answer by Farrukh Haroon about 8 years 9 months ago

Did you check your GUI logs for errors? And why are you running such an OLD version?


Regards


Farrukh

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Correct Answer
Farrukh Haroon Wed, 08/06/2008 - 08:56
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Did you check your GUI logs for errors? And why are you running such an OLD version?


Regards


Farrukh

Farrukh Haroon Wed, 08/06/2008 - 10:49
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Yup thats spot on, for generation 1 appliances (Protego ones) 4.3.5 is the latest version. For gen-2 its 5.3.5 I think. Let me know how the GUI thing turns out.


Btw, if you have important data on your box you have to go through the upgrade process. You cannot directly install 4.3.5. You have to go through many updates in the middle to get this done. If the data/configs are not important and can easily be done again, you can just re-image your box from a boot-cd and that will take you directly to the latest version.


Regards


Farrukh



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