Today I went and took my ICND II test. After I finished the test, I clicked through to the last screen that says all test meterial are copywrited, click done to continue. I clicked on the done button several times and nothing happen. I waited a couple of minutes to see if the system was just slow. After nothing happen I hit hit he D key, which was shown as a option. The screen then popped up an error message about an illegal action had stopped the program. I went out to the lady in the front office and had her take a look at it. She was new and had no experience with this error. Also, the finial score was not printed out at the front desk. She then called another person, who was coming into work later. While this was going on I went to the rest room, then went and got a soda, then walked out to my car and got my cell phone so I could contact work on why I was going to be later then I had figured. The front office person was talking with the help on the phone I walked back into the test room (this was now about 20 minutes after I had finished the test), there was no one in the test room, I had been the only test subject. I used my cell phone to take a picture of the error message, because I was afraid that after it was rebooted someone would say that the message said that I had done something illegal to cause the hang up. The test had finished, this error was after the test had closed.
Now Vue will not give me my score, saying there is an "incedent" because I took a picture of the error message screen.
Any thoughts on this? It appears I am out the money, and the test.