Intercluster trunk Calls issue

Unanswered Question

Hi All,

I am on Lab testing intercluster trunk GK controlled calls and I'm getting issue with call transfer and conferences, we have a hole of BW (E3), I would like to know a guide for find the cause of this issue.

The following log appear:

Publisher I am seeing in the Application Log (Event Viewer) the following error (and there are many more) “Error MtpNoMoreResourcesAvailable

Recommended action: install additional MTP or transcoder resources

Can i fix the issue using the Media resource software of cisco callmanager? I mean adding Media groups to each ip phone and trunk configuration?



I have this problem too.
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Chris Deren Thu, 08/07/2008 - 07:48

You should not need MTP for ICT calls, so simply uncheck the "MTP required" from the Trunk.

If you do want to use an MTP then yes, MRGL applied to the Trunk with MTP resources will resolve the issue.




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