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Reporting on Specific Extension

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johnbonog
Level 1
Level 1

‎08-07-2008 09:48 AM - edited ‎03-15-2019 12:28 PM

Is there a way to run a report on a specific extension to see data on the numbers of calss received and what number calls were transferred to? Thanks!

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Jaime Valencia
Cisco Employee
Cisco Employee

‎08-07-2008 10:16 AM

yes, you can use CAR for that.

search by user/extension

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate

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chris.mann
Level 1
Level 1

‎08-07-2008 10:12 AM

What version of CCM do you have? Some very useful information is available in the CDR database, and can be accessed either by SQL Query analyzer, or the CAR tool, depending on your CCM version.

Here is a link for CAR info:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/service/5_1_3/car/carovrvw.html

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Jaime Valencia
Cisco Employee
Cisco Employee

‎08-07-2008 10:16 AM

yes, you can use CAR for that.

search by user/extension

HTH

java

if this helps, please rate

HTH

java

if this helps, please rate
0 Helpful
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