I have been asked by a manager to generate a report detailing the number of calls that reach voicemail for an extension. He is not necessarily looking for the number of voicemails left, just the number of calls that to unanswered and get forwarded to the VM box for this extension. Can this info be obtained from the CDR records? Can I run a report that would give me the following info '## number of calls to extension X have been transferred to our voicemail pilot number Y'?
We are currently running CM 6.1.2 with Unity 5.0. Thanking you in advance.