i need help for the following.
When a caller dials the 1234 and this go via a NoAnswerTransfer to the Operator desk and Operator Desk is transfered to VoiceMail the caller hears the voicemail setup menu from the party 1234. But we want that the caller gets connected to the operator voice mail, even in the case that the called number was 1234. Is there any solution?
System: CUCM Business Edition with Unity Connection 2.1.
go to the subsecriber setting
in this case the operator on unity and make
then go to the call transfer setting [of the operator]
then chose send directly to subsecriber's gretings