I am trying to import a user from the End Users on UCM into Unity Connection. I have getting this error -
An object with the specified DtmfAccessId already exists in the database.
The user I am trying import is setup the exact same as other users I have imported before.
Any idea's would be great.
Josh, if you are using BE, the Primary extension cannot be changed since it is taking the value from CallManager.
You will need to change it on the CCM end user page, you can also do the changes on CCM and re-import the user. Or you can change it on CCM and make Unity Connection to Sync the users (this applies only if you are using BE or the AXL integration).
Hope this helps!