Resetting IP 7960 phone

Unanswered Question
mhering8650 Mon, 08/11/2008 - 14:07

Unplug the power cable from the phone, and then plug in the cable again.

The phone begins its power up cycle.

Immediately press and hold # while the Headset, Mute, and Speaker buttons flash in sequence.

Release # after the Speaker button is no longer lit.

Once the 3 buttons at the bottom flash in sequence Press 123456789*0#

If you do it right it will ask if You want to keep the network cfg...

(*If you don't do it right the phone will just reset normally*)

BTW, there is no such thing as a MGCP Phone, MGCP is for Gateways, I think you are thinking of SCCP

Hi,

I tried that but each time I hold the # key while the phone powers up, after the speaker button is no longer lit- nothing flashes. The phone just boots up normally. I have tried this over a dozen times to no avail. Could this reset functionality not be available for the firmware I have?

The Status screen shows:

Application Load ID: P0M3-04-4-00

Boot Load ID: PC030300

TIA,

CJ

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