08-10-2008 03:40 PM - edited 03-15-2019 12:31 PM
Hi,
I just inherited a IP 7960 (firmware pom3 04-4-00) phone that is locked and password protected.
I don't have the password but everything i have tried from Cisco directions to online hasn't worked for resetting the phone or unlocking it.
I want to do an upgrade to it as it is set up for MGCP and I want to configure it for our hosted VOIP (SIP OR SCCP). Any guidance would be appreciated.
TIA,
CJ
08-11-2008 02:07 PM
Unplug the power cable from the phone, and then plug in the cable again.
The phone begins its power up cycle.
Immediately press and hold # while the Headset, Mute, and Speaker buttons flash in sequence.
Release # after the Speaker button is no longer lit.
Once the 3 buttons at the bottom flash in sequence Press 123456789*0#
If you do it right it will ask if You want to keep the network cfg...
(*If you don't do it right the phone will just reset normally*)
BTW, there is no such thing as a MGCP Phone, MGCP is for Gateways, I think you are thinking of SCCP
08-11-2008 06:30 PM
Hi,
I tried that but each time I hold the # key while the phone powers up, after the speaker button is no longer lit- nothing flashes. The phone just boots up normally. I have tried this over a dozen times to no avail. Could this reset functionality not be available for the firmware I have?
The Status screen shows:
Application Load ID: P0M3-04-4-00
Boot Load ID: PC030300
TIA,
CJ
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide