ASA Problem with outgoing mail and incoming mail

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Aug 10th, 2008
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Dear Expert,


Anybody please help me !!!

Please see in the attach file.

so in the attach file all my client can access internet and can send email/receive but sometime they cannot send out i mean that in 100% they can send 80%, 20% cannot send out....and sometime, and some client cannot receive email but not all...


After you check it please advice have any config wrong??

Best regards,




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Marwan ALshawi Sun, 08/10/2008 - 20:43
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every thing looks fine!!

however try to do the follwoing and see if it gonna be better


ciscoasa(config)# policy-map global_policy

then enter:


class inspection_default


then do the following command:


no inspect esmtp



this inspection sometimes makes problem with smtp mails


good luck


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join_sn09 Sun, 08/10/2008 - 23:32
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Dear Marwanshawi,


Thanks you for your advice!!! :)

I try to do this command as before but it still has the problem. Do you have any command for troubleshooting?


Best Regards,


Marwan ALshawi Mon, 08/11/2008 - 00:10
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the mail server is internal or external to ur users?


and r u sure no problmes from the mail server?


when u face problem try to do


clear xlate





rechard_hk Mon, 08/11/2008 - 00:30
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Dear Marwanshawi,


I used Mdaeman.

yes, i sure my mail server don't has the problem because when i connect to router it ok but when take out router and connect to ASA it has the problem that i ask you above.

I tried to clear Xlat already.

Note: 90% all my client can send out but 10% my client cannot send out. And 90% all my client can receive from sender but 10% they cannot receive.and sometime delay ......


Best Regards,

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