08-11-2008 08:20 AM - edited 03-18-2019 09:27 PM
Hi,
I have uninstalled Data Migration Assistant V6.1(2) as I require ver 6.0(1A) installed on my Call manager Publisher.
I removed DMA from control panel add/remove programs and re-booted the server as per the documentation.
DMA V6.0(1A) fails to install as the server reports that a newer version of DMA is installed.
No DMA exists within Program Files. No Informix services are present or running.
Any ideas on a resolution would be appreciated.
thanks
Ian.
Solved! Go to Solution.
08-14-2008 02:17 AM
HI Ian.
I had the same problem.
Start regedit and look here:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products
You should be able to find an entry for DMA, delete this key and try to start the installer again.
Regards Kasper
08-11-2008 09:34 AM
Hi Ian,
It seems like there are different instructions for uninstalling DMA. Have you looked at this doc?
Removing DMA
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/dma/6_1_1/dmaug611.html#wp37966
Hope this helps!
Rob
08-11-2008 12:09 PM
Rob,
Thanks for the update. I did have a look at uninstalling DMA for both 6.12 and 6.01 which made no difference.
From a server point of view there is no indication that DMA is now installed. However when installing 6.01 I am notified that a newer version is already installed.
Ian.
08-14-2008 02:17 AM
HI Ian.
I had the same problem.
Start regedit and look here:
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products
You should be able to find an entry for DMA, delete this key and try to start the installer again.
Regards Kasper
08-14-2008 05:24 AM
Kasper,
Tried this and it has now allowed DMA to be installed again.
Thanks for your input it was much appreciated.
regards
Ian
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: