I installed CCM 4.2(3) and having phones 7945 and 7965.When i try to configure phone manually, i cann't see these model in the list but if i configure AutoRegistration, phone registered fine and in properties it showed exact Model 7945. For this i also download and install .exe for these models but still can not see in model list. This may be basic question in CCM but i don't know.
Please tell me the solution.
Another good answer from my friend Rob; as mentioned by Rob, the problem is that you do not have the DevPack installed; You need to install have at least 4.2(3)SR2 with ciscocm.4-2-3-DevPack-30. My advise will be to upgrade CCM to the latest SR and DevPack versions; please download and install the following packs:
- 4.2(3)SR4a: ciscocm.4-2-3-sr4a.exe
- 4.2(3.46): ciscocm.4-2-3-DevPack-46.exe
Install them in the same order as listed above, you will see the 7945 phone option after SR4a has been installed, however, it is highly recommended to upgrade to DevPack 46 since it contains the latest FW versions.
- In order to get SR4a, please browse through the "Software Delivery System" and select the following options: Voice and Unified Communications > Cisco Unified CallManager Version 4.2 > Unified Communications Manager Updates > 4.2(3)SR4a
In order to get DevPack46, please browse through the "Software Delivery System" and select the following options: Voice and Unified Communications > Cisco Unified CallManager Version 4.2 > Unified Communications Manager/CallManager Device Packages > 4.2(3.46)
Hope this helps!