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Software updates

jmpaluch13
Level 1
Level 1

‎08-11-2008 11:08 AM

Trying to update the LAN software via the Software center. It is asking for CCO username and password. Enter in credentials and it comes back with an error. Can log into the Cisco site with those credentials. What do I need to get that software update section to work? I added the proxy server information.

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3 Replies 3

Joe Clarke
Cisco Employee
Cisco Employee

‎08-11-2008 11:16 AM

What version of Common Services do you have?

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jmpaluch13
Level 1
Level 1
In response to Joe Clarke

‎08-11-2008 11:18 AM

3.0.5

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Joe Clarke
Cisco Employee
Cisco Employee
In response to jmpaluch13

‎08-11-2008 11:22 AM

You are most likely hitting a bug relating to bad base64 encoding of the Cisco.com and/or proxy credentials. It is fixed in Common Services 3.0.6, but you will need to manually download and install this update before anything else in Software Center will work. You can get the update from http://www.cisco.com/cgi-bin/tablebuild.pl/cd-one-3des .

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