error messge for device for Archive Mgmt in LMS

Unanswered Question
Aug 12th, 2008

Check if protocol is supported by device and required device package is installed.

This is the action recommended, I don't understand? can someone help out?

Thanks,

i.e.

*** Device Details for 10.9.35.100 ***

Protocol ==> Unknown / Not Applicable

CM0056 Config fetch failed for 10.9.35.100 Cause: CM0204 Could not create DeviceContext for 100 Cause: CM0206 Could not get the config transport implementation for 10.9.35.100 Cause: UNKNOWN Action: Check if required device packages are available in RME. Action: Check if protocol is supported by device and required device package is installed.

I have this problem too.
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Joe Clarke Tue, 08/12/2008 - 08:13

This typically means RME does not yet support the device you are trying to manage. What type of device is this? What is its sysObjectID? what version of RME?

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