Check if protocol is supported by device and required device package is installed.

This is the action recommended, I don't understand? can someone help out?

Thanks,

i.e.

*** Device Details for 10.9.35.100 ***

Protocol ==> Unknown / Not Applicable

CM0056 Config fetch failed for 10.9.35.100 Cause: CM0204 Could not create DeviceContext for 100 Cause: CM0206 Could not get the config transport implementation for 10.9.35.100 Cause: UNKNOWN Action: Check if required device packages are available in RME. Action: Check if protocol is supported by device and required device package is installed.