08-12-2008 11:08 PM
Dear All
One our CiscoWorks 3.0.1 running HUM on the same server we get the following error when we browse the following:
HUM >> Admin >> Purge Details
HTTP Status 500 -
--------------------------------------------------------------------------------
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
java.lang.NullPointerException
com.cisco.nm.upm.jobmanager.UPMJobManagerImpl.getLatestJobInstance(UPMJobManagerImpl.java:1019)
com.cisco.nm.upm.admin.uii.action.ShowPurgeDetailsAction.perform(ShowPurgeDetailsAction.java:78)
org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)
org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)
org.apache.struts.action.ActionServlet.doGet(ActionServlet.java:491)
javax.servlet.http.HttpServlet.service(HttpServlet.java:689)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
com.cisco.nm.cmf.util.AccessLogFilter.doFilter(Unknown Source)
note The full stack trace of the root cause is available in the Apache Tomcat/5.5.17 logs.
How to solve this? This HTTP Status 500 is also seen on some other pages in RME/DFM.
Regards
Farrukh
Solved! Go to Solution.
08-13-2008 08:54 AM
This is bug CSCso12407. It will be fixed in the upcoming HUM 1.0.1 release.
08-13-2008 08:54 AM
This is bug CSCso12407. It will be fixed in the upcoming HUM 1.0.1 release.
08-13-2008 10:37 AM
Thanks once again, your presence on this forum is greatly appreciated.
Regards
Farrukh
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