got a user whose been complaining that the vm light is not working when someone leaves a message. he got 2 phone registered to the CM (7940 & 7936 ufo).
My understanding on this is that the UFO Phone (Model 7936) has a lower MAC Address, hence it will be on top where all the red light message commands will be sent to and the 7936 is not capable of it. is this correct?
any troubleshooting tips on how to make the vm light on his 7940?
note: the 7936 should is not to be remove!