My name is Rohan Sahi.
I am trying to install a CCM 6.1.2 on 7825H3 server.
The installation is complete but I have trouble logging into the OS administration account.Whenever I try to login to Cisco Unicfied CM Administration window using the system admin id ( CCMADMIN ) and password ([email protected]) I am getting the following error message.
"Database Communication Error"
On the other hand I am able to login to the IPT admin user for OS adminstration using id IPTAdmin and password [email protected] After that I am also able to access the CM admin window.
I would like to poin out that there is no issue with the password or login id because I have used the login id and password on the CLI.
Please let me kno what could be the ccause of this.
Is it a bug, or incomapatibilty or installation disk problem and revert back as soon as possible.
Thanks And Regards,