08-13-2008 10:20 AM - edited 03-15-2019 12:36 PM
Hello all,
I am trying to configure outbound dialing for an office in Beijing China and here is my dilemma. There are 11-digit and 12-digit long distance dialings in China and current I have configured a route pattern of 9.xxxxxxxxxxxx to handle both 11-digit and 12-digit dialings and the issue I am running into now is that when users dial a 11-digit number they have to wait for a 15-second inter-digit timeout before the call gets routed. Does anyone know what's the best way to handle this type of situation ?
Any inputs/suggestions are highly appreciated !!!!
Thank you very much in advance !!!
Danny
08-13-2008 10:31 AM
One option is to train your users to use the '#' at the end of each number and replace the route pattern '9.xxxxxxxxxxx' with '9.!#'
08-13-2008 10:33 AM
only two options
create more specific route patterns or decrease the T_302 timer
since you have overlapping that is expected to happen
other one would be to create the 11 and 12 digit route patterns and use # as the last digit, then have users press # after dialing the number to route the call immediately
HTH
java
if this helps, please rate
08-13-2008 12:59 PM
Hello Jaime,
thank you very much and I appreciate your response !!
I found out that the 11-digit numbers all start with 02x area code and the 12-digit numbers start with 4 digits area code. Can tell me if the route patterns below would work ?
9.02xxxxxxxxx for 11-digit numbers
9.xxxxxxxxxxxx for 12-digit numbers
So if a user dials an 11-digit number it will match 9.02xxxxxxxxx first and CCM should route the call immediately correct ?
Thanks again !!!
Danny
08-13-2008 01:34 PM
yes, that would work. if you already checked that all 11 digit calls start with 02 and none 12 digits will use those digits then that's enough to differentiate the route patterns and avoid the overlapping since CUCM always uses the best match and 02 wins over XX on a route pattern.
HTH
java
if this helps, please rate
08-13-2008 02:19 PM
Perfect, I will test that out.
I very much appreciate your reponse !!!
Thanks again !!!
Danny
08-20-2008 09:10 AM
Hello Jaime,
One quick question. Should I create one partition for both 11-digit and 12-digit dialings and assign the route patterns below to the same partition ? or I have to create two partitions (one for each route pattern)?
9.02xxxxxxxxx for 11-digit numbers
9.xxxxxxxxxxxx for 12-digit numbers
Thank you very much !!!
Danny
08-20-2008 09:38 AM
you can use same partition for both route patterns
HTH
java
if this helps, please rate
08-20-2008 09:40 AM
Thanks Jaime !! Appreciate your response very much !!!
Danny
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