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how to use CME 4.3 overide-codes on a IP Phone

John Tan
Level 1
Level 1

Hi I am trying to implement after-hours block to international call after hours.

after-hours block pattern 26 9011

after-hours day mon 19:00 07:00

after-hours override-code 1234

I try to go to a ip-phone to use it after 1900 but the login softkey is disabled. I have tried to configure a new ephone-template to the phone with the login only softkey and still it is disabled.

Can anyone shed some light how to enable this Login softkey to test the after-hours over-ride code?

thanks

1 Reply 1

ivillegas
Level 6
Level 6

Call blocking override is supported only on phones that support soft-key display.

Customizing Soft Keys

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmesoftk.html#wpxref11953

Configuring Call Blocking

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeblock.html