ip-phone reboot problem

Unanswered Question
Aug 13th, 2008
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My customer is running ccm 3.3 and 7940 ip-phone for China, Vietnam and more offices.

They are running more than 100 ip-phones in the Beijing office.

The Beijing users claim that many 7940s reboot during the business hours some times an week.

I suspect that the power is unstable for the office and I would like to prove it.

What kind of message is supposed to be logged for the PoE switch(Cat3550) or CCM when they have power problem?


Kawakami, Tetsuo

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tetsuo.kawakami Thu, 08/14/2008 - 17:37
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JEFF-san, TERE-san,

It is good help. Thank you for your quick advice. I would inform them these information.



NCR Japan


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