NAC - users first access to web unsuccessful

Unanswered Question
Aug 14th, 2008
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Hello


We have a NAC appliance with CAM and CAS. When somebody tries to load any external page, he is supposed to get the CAS authentication page. However, what he gets is a "not found" error message. If he types directly the IP of the CAS in the browser, then he does get the authentication page. After the authentication, the user can access to internet properly.


We have tried to recreate the certificates in the CAS but the result has been the same.


Does anybody have some idea about what can be happening?


Thanks

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ciscoforumuser Thu, 08/14/2008 - 11:25
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Make sure that client can resolve hostname for CAM and cas. Check dns settings on client.

anasaizgarc Mon, 08/18/2008 - 13:10
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Thank you for your help. I think the customer has already checked DNS settings, but I'll try to find it out. In the meantime, do you know any other possible cause for this problem?

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