2600s fail in inventory collection

Unanswered Question
Aug 14th, 2008
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Hi,


Inventory collection fails for a number of our 2651XMs with the error message "RICS0001:Internal Error, unable to process the collected data from the device.


The 2651s have a number of different IOS versions and there are other 2651s with these IOS versions that work ok with inventory collection, so I don't think it is due to IOS bugs.


I'm Running Ciscoworks 2.6 RME v4.0.5


Any Ideas folks?

Thanks

Scott

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Farrukh Haroon Thu, 08/14/2008 - 03:58
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Did you try deleting the device and adding it again?


Regards


Farrukh


scottwilliamson Thu, 08/14/2008 - 06:28
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Hi Farrukh,


yes - I tried it with two of them but got the same result.


Thanks

Scott

scottwilliamson Fri, 08/15/2008 - 01:27
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Hi Farrukh,


I've got an older version of RME - so would I need to upgrade first before attempting to apply patches?


Thanks Again

Scott

Farrukh Haroon Fri, 08/15/2008 - 03:38
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Please check the release notes of the patch for this.


Regards


Farrukh

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