Maximum Skill Group limitation

Unanswered Question
Aug 14th, 2008

There is currently a limitation of maximum 20 skill group for Avaya PG. Is there any workaround. We are planning to have around 60 SG. I read in one TAC case that Avaya RTA 5.05b supports more than 20 SG. Can anyone throw some light. Thanks.

I have this problem too.
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Chad Stachowicz Thu, 08/14/2008 - 06:02

This is an interesting question!! I was unaware there was any limits on this? I just imported 160 for a ccm PG, if this going to be an issue?

Chad

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