CCME 4.1(0) and 7945G

Unanswered Question
Aug 15th, 2008
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IOS version 12.4(15T) supports 7945G.


However, when trying to specify phone type it's not found:


RTR(config)#ephone 2

RTR(config-ephone)#type ?

7902 Cisco IP Phone 7902

....

7940 Cisco IP Phone 7940

7941 Cisco IP Phone 7941

7941GE Cisco IP Phone 7941GE

7960 Cisco IP Phone 7960


I don't get it. Is there something I did not do? Thanks in advance.

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Overall Rating: 4.3 (3 ratings)
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Kenneth Mohammed Fri, 08/15/2008 - 13:40
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Hello,


Did you verify that you have the following files on flash:


SCCP45.8-3-2S.loads*

term45.default.loads

term65.default.loads

apps45.8-3-1-22.sbn

cnu45.8-3-1-22.sbn

cvm45sccp.8-3-1-22.sbn

dsp45.8-3-1-22.sbn

jar45sccp.8-3-1-22.sbn


From what i was reading the 7945 should be compatible with cme 4.1. Also try configuring the mac-address of the phone first, and it may populate the phone type by itself. The phone should register if you have the above mentioned firmware in the tftp-server statements in your config.


Hope that helped

ttowle Mon, 08/18/2008 - 13:06
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Kenneth,

I have those files, and the phone appears to be registered. The files are specified in tftp to the location in flash. I also have the load specified in "telephony-service":

load 7945 SCCP45.8-3-2S


The phone appears to work okay, but according to the documentation I should be able to specify the phone, but it does not show up in the list.



Rob Huffman Mon, 08/18/2008 - 16:44
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Hi Timothy,


I believe it is because the "keyword" was not added until CME 4.1(1);


12.4(15)T1


Cisco Unified CME 4.1(1)


The 7942, 7945, 7962, 7965, and 7975 keywords were introduced.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/command/reference/cme_t1ht.html#wp1043939


Hope this helps!

Rob

ttowle Tue, 08/19/2008 - 07:01
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There it is. Right in the command reference!

Hmm. Looks like to code is too early for my taste.


Do I really need the keyword command anyway?

ttowle Tue, 08/19/2008 - 08:36
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I did not mention the whole reason for this is because I think it may be the cause of the wrong timestamp on the 7945.


Rob Huffman Tue, 08/19/2008 - 09:33
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Hi Timothy,


I do think that not being able to enter the phone type may be causing the time issue.


Troubleshooting Incorrect Time Stamp on IP Phones in Cisco Unified CME


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/troubleshooting/guide/ts_time.html#wp1053981


This was really covered nicely by Paul in this thread :)


http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=General&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf1665/0


Hope this helps!

Rob


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