Setup phones to get an outside operator

Unanswered Question
Aug 15th, 2008

How do I setup my phones so that users can get an outside operator. When I say outside operator I mean at&t operator.


I have this problem too.
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Jaime Valencia Fri, 08/15/2008 - 11:41

CUCM? CME? version?

please always include that information when asking for assistance

basic steps would be to create a dial-peer or route patterns to outside world and use a translation pattern or translation rule to change the number to PSTN, pretty easy



if this helps, please rate

Jaime Valencia Fri, 08/15/2008 - 11:47

k, basic steps would be

decide the number they will dial for operator, if it's going to be 0 then just create a route pattern 0 and send it to the PSTN.

if something else then you can use a translation pattern or the route pattern directly, there is nothing weird on setting this. it's going to be like any other PSTN call

dial , match a route pattern, send it to PSTN



if this helps, please rate


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