Extension Mobility

Unanswered Question
Aug 15th, 2008
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Hi All,

I am using CUCM 6.1 and trying to configure Extension Mobility. I did all steps based on Cisco documentation but when I press service button on the phone and choose Extension Mobility, nothing happen and it seems doesn't work. even there is no error message on the phone screen.

any suggestion would be very appreciated.



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Jaime Valencia Fri, 08/15/2008 - 16:46
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try restarting EM and tomcat services



if this helps, please rate

alex goshtaei Sat, 08/16/2008 - 12:06
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I did that many time, but there is nothing when I press EM service on the phone.

thanks for your reply


alex goshtaei Mon, 08/18/2008 - 13:15
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I did all steps, I have check URL, service, phone configuration page, but still when I press that button, nothing happen.

thanks for your reply


jbarcena Mon, 08/18/2008 - 13:17
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Try unsubscribing the service for that phone, then restart the services, subscribe the phone again.

Make sure to enable the EM box on the phone configuration page.


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