Not Able to Collect Inventory - LMS 2.5

jahangeer_abdul · ‎08-17-2008

Hi,

I have an Issue in collecting Inventory for one of my router. At the same time, I dont have any Issue with "Archive Management".

Please let me know me what could be the reason.

Jahangeer

Joe Clarke · ‎08-17-2008

What error are you getting when you try to perform an inventory collection? What type of device is this?

jahangeer_abdul · ‎08-18-2008

Hi,

There is two Issue Exist in the LMS.

1. I cannot able to collect Inventory but i am successful in while archve=ing the configuration.

I cound not find any specific error for the failure of Inventory.

I am getting description as " Device Collection Failed."

2. I can neither collect the inventory or configuration.

Following is the error i am getting archive management.

Following is the error i am getting

CM0056 Config fetch failed for ATM-Souq-Waqif-RTR Cause: CM0204 Could not create DeviceContext for ATM-Souq-Waqif-RTR Cause: CM0204 Could not create DeviceContext for 237 Cause: CM0202 Could not access 10.10.xxx.xxx via SNMP. Action: Check the Read Community string Action: Check if required device packages are available in RME. Action: Check if required device packages are available in RME. Action: Check if protocol is supported by device and required device package is installed.

Please let me know, what could be Issue.

Regards,

Jahangeer

Joe Clarke · ‎08-18-2008

I will focus on the inventory collection problem. The other problem looks to be an SNMP error either with the device config or the credentials in DCR.

Please provide the device type which is failing inventory collection as well as the IC_Server.log.

jahangeer_abdul · ‎08-18-2008

Hi,

Below is the log for my case:

Case 1 - Inventory is Failed. Archive Configuration is Successful

[ Mon Aug 18 12:02:24 GMT+03:00 2008 ],ERROR,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,657,Exception for device 10.20.96.1 is

java.lang.reflect.InvocationTargetException

at sun.reflect.GeneratedMethodAccessor28.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:324)

at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:647)

at java.lang.Thread.run(Thread.java:534)

Caused by: com.cisco.nm.xms.xdi.ags.system.CollectionFailed: com.cisco.nm.lib.snmp.futureapi.SnmpReqTimeoutException: SnmpRequestTimeout on 10.20.96.1 while performing SnmpWalk(*) at index = -1

at com.cisco.nm.xms.xdi.pkgs.LibInventory.FlashAGI_CISCO_FLASH_HelperMethods.getFlashFileInfoFromDevice(FlashAGI_CISCO_FLASH_HelperMethods.java:139)

at com.cisco.nm.xms.xdi.pkgs.LibInventory.FlashAGI_CISCO_FLASH_HelperMethods.populateFlashAG(FlashAGI_CISCO_FLASH_HelperMethods.java:906)

at com.cisco.nm.xms.xdi.pkgs.SharedInventoryRouter.FlashAGI_CISCO_FLASH_Mib.g$eval(FlashAGI_CISCO_FLASH_Mib.java:70)

at com.cisco.nm.xms.xdi.ags.FlashAGI.g$eval(FlashAGI.java:21)

at com.cisco.nm.xms.xdi.SdiEngine.initAndEvalAGIs(SdiEngine.java:301)

at com.cisco.nm.xms.xdi.SdiEngine.request(SdiEngine.java:226)

at com.cisco.nm.xms.xdi.SdiEngine.getDevRepr(SdiEngine.java:219)

at com.cisco.nm.rmeng.inventory.ics.core.CollectionController.run(CollectionController.java:467)

... 1 more

[ Mon Aug 18 12:02:24 GMT+03:00 2008 ],ERROR,[Thread-16],com.cisco.nm.rmeng.inventory.ics.core.CollectionController,689, Collection failed for the device : 242

com.cisco.nm.xms.xdi.ags.system.CollectionFailed: com.cisco.nm.lib.snmp.futureapi.SnmpReqTimeoutException: SnmpRequestTimeout on 10.20.96.1 while performing SnmpWalk(*) at index = -1