08-18-2008 03:10 AM - edited 03-15-2019 12:40 PM
Hi,
we have a CCME+CUE with a PRI connected. We need that when an ingoing DID is called, depending on the procedence of the call (Spain, France or Other) it has to be forwarded to three different AutoAttendant scripts already defined on the CUE.
Is that possible?
How does the gateway 2851 need to be configured to distinguish the origin of the call and forward it to an specific AA script?
Thanks.
Regards,
Isaac.
08-18-2008 03:27 AM
follow th following example
lets say sain number start with 00123
and france 00456
and they call ur AA number which is for example 555
spain will go to number 333
france forwarded to number 444
do the following:
voice translation rule 1
rule 1 /555/ /333/
voice translation rule 2
rule 1 /555/ /444/
voice translation-profile spain
translate called 1
voice translation-profile france
translate called 2
now make the following dial-peers
first one will match the calles coming from span with the command answer-address
dial-peer voice 9 pots
answer-address 00123[put ur digits]
translation-profile incoming spain
port [ur port number
direct inward dial
dial-peer voice 91 pots
answer-address 00456[put ur digits]
translation-profile incoming france
port [ur port number
direct inward dial
now the call from spain will com then after will match the pots u have created based on the source calling number
once it matched then the translation profile will be applied
so based on the above example once the call from spain will be matched the called number will be translated to 333
this is operational i have tried it
if u have any more questions just post it here
and using the same idea u can add matching to forward based on the calling number[source caller] as much as u want
good luck
please, if helpful rate
08-18-2008 03:42 AM
Hi Marwan,
thanks for your quick answer.
Is there any way to configure a default translation rule for all the calls coming from other countries?
Will it work doing the following?
voice translation rule 3
rule 1 /555/ /222/
voice translation-profile others
translate called 3
dial-peer voice 92 pots
answer-address 00T
translation-profile incoming others
port number
direct inward dial
Thanks.
Regards,
Isaac.
08-18-2008 05:35 AM
ofcourse it works
u can for incomeing called numbers mathced with the command
incoming called number [number here] or dot mean every number
but with above conifg this will match before the answer address so dont use it in ur case
u can use for all other countries like
u said 00T
or .T
so based on my example the config could looks like
voice translation rule 1
rule 1 /555/ /333/
voice translation rule 2
rule 1 /555/ /444/
voice translation rule 3
rule 1 /555/ /222/
voice translation-profile spain
translate called 1
voice translation-profile france
translate called 2
voice translation-profile others
translate called 3
dial-peer voice 9 pots
translation-profile incoming spain
answer-address 00123........
destination-pattern .T
direct-inward-dial
port 0/0/1:23
forward-digits all
dial-peer voice 91 pots
translation-profile incoming france
answer-address 00456........
direct-inward-dial
port 0/0/1:23
dial-peer voice 92 pots
translation-profile incoming others
answer-address .T
direct-inward-dial
port 0/0/1:23
if u use CME becare fule if u have configured dial-paln from any overlaping
good luck
please, if helpful Rate
08-19-2008 04:30 PM
did u try it ?
08-19-2008 11:12 PM
Not yet, we have to agree a migration date with the customer.
I will let you know the results when we can try it.
Thanks!
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide