Hi we currently have a unity 4.0x system where when a password is entered incorrectly the conversation goes along the line'invalid password, enter your password'. On a new Unity 5.01 system when the wrong password is entered the subscriber hears'wrong userid or passsword, enter your ID followed by #' - can we change this so that it prompts for a password again instead of asking for a id?
This behaviour can be modified;
CSCsd16651 Bug Details
When invalid password entered at known extension, do not prompt for ID
After calling Unity from a primary or alternate extension and entering an incorrect password, Unity reprompts the subscriber to enter their ID.
Seen with Cisco Unity 4.2(1) when a subscriber calls Unity from a known extension (primary or alternate), and enters an incorrect password. In previous releases, if an incorrect password was entered, Unity would reprompt for the password. With sign-in enhancements in 4.2(1), Unity now prompts for the ID if an invalid password is received.
5 - cosmetic
In Last 7 Days
Cisco Unity Unified Messaging
This is addressed nicely by Chris from Cisco in this thread;
Hope this helps!