Joe Clarke Mon, 08/18/2008 - 15:49

If the device is unreachable, then there is a problem communicating with it via SNMP. Check DCR to make sure the SNMP credentials are correct, and verify you can perform an SNMP Walk operation from the LMS server to the ASA from Device Center > Tools > SNMP Walk. Use "system" as the starting OID.

alejandro.cano Mon, 08/18/2008 - 16:39

This is what I get

Failed to snmpwalk the device. Please check your community string and starting OID, and try again.

I made sur ethe string is correct several times

Joe Clarke Mon, 08/18/2008 - 16:45

Then something is blocking SNMP to this device. It could be an intermediate firewall or access-list, or it could be your ASA configuration. Can you post the config from this device?

alejandro.cano Mon, 08/18/2008 - 16:48

there is no firewall in the middle

I have this in my snmpconfig

snmp-server enable traps snmp authentication linkup linkdown coldstart

alejandro.cano Mon, 08/18/2008 - 16:56

I added snmp-server host inside lms server IP

and I got this


RFC1213-MIB::sysDescr.0 = STRING: "Cisco Adaptive Security Appliance Version 8.0(3)6"

RFC1213-MIB::sysObjectID.0 = OID: CISCO-SMI::ciscoProducts.669

DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (107914000) 12 days, 11:45:40.00

RFC1213-MIB::sysContact.0 = STRING: "Production Support at MHQ"

RFC1213-MIB::sysName.0 = STRING: ""

RFC1213-MIB::sysLocation.0 = STRING: "Miami Head Quarters"

RFC1213-MIB::sysServices.0 = INTEGER: 0

Joe Clarke Mon, 08/18/2008 - 17:24

WLC support was added recently. You need to enable SNMPv1 on the WLC to have it work.

alejandro.cano Mon, 08/18/2008 - 17:28

I just did that, but I have one question, when I set the community string, it ask for an IP, which Ip shoudl I use there?

Joe Clarke Mon, 08/18/2008 - 17:31

You could add an all 0 address to allow all hosts. Else, just list the IP of the LMS server.

alejandro.cano Mon, 08/18/2008 - 17:45

I added the LMS ip address and Ihave enable both SNMP verison 1 and 2 but the device is still withthe ?, if I do an SNMP walk it goes through with no problems.

alejandro.cano Mon, 08/18/2008 - 18:01

Where can I get the latest device packages?

Will this also support the phone proxy?

Joe Clarke Mon, 08/18/2008 - 18:03

The device packahes can be downloaded using Common Services > Software Center > Device Update once you've upgraded to LMS 3.0.1.

I'm not sure what you mean by phone proxy. What is the device type, and sysObjectID?

alejandro.cano Mon, 08/18/2008 - 19:21

RFC1213-MIB::sysDescr.0 = STRING: "Cisco PhoneProxy"

RFC1213-MIB::sysObjectID.0 = OID: SNMPv2-SMI::enterprises.8072.3.2.10

DISMAN-EVENT-MIB::sysUpTimeInstance = Timeticks: (1618654) 4:29:46.54

Joe Clarke Mon, 08/18/2008 - 19:28

No, this device is not supported in LMS. I do not see this on our roadmap.

alejandro.cano Mon, 08/18/2008 - 19:30

Thanks. I am running the device updates now. I will let you know how it goes.

Thanks for all the help, I really appreciate it



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