CUCM6.1 Disable Directories Button

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Aug 18th, 2008
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I know this question has been raised before, on CM4 or CM5. However I am wondering can it be done on CM6?

My client does not want their staff to access the Directories button (to view Missed/Received/Placed calls). I know the corporate Directory can be disabled by changing the URL on the phone, but it does not disable the call history.

Anyone has an idea on how to do so? The Missed/Received/Placed directories should have no entries in it at all times, if can, to disable the entire button.

Thanks in advance for your advice.

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Jaime Valencia Tue, 08/19/2008 - 07:09
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AFAIK it cannot be disabled since it's a feature directly from the firmware and there is no setting to control this from CUCM as you could do with the settings options

How to restrict the Settings and Directories buttons on a particular IP phone



if this helps, please rate


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