08-19-2008 02:11 AM - edited 03-15-2019 12:42 PM
I installed CCM6.1.2 first node and second node ,all is ok except CAR, I check CCM service and found "Cisco SOAP - CDRonDemand Service" , "Cisco CAR Web Service" ,but no "Cisco CAR Scheduler" ,all service that can be found are activated both on two CCM nodes.
I enable "Continuous Loading 24/7" and "Load CDR only " in CAR management menu-->system-->Scheduler-->CDR Load , and updated.
I have set following parameters
CDR Enabled Flag == true
Call Diagnostics Enabled == true
CDR Log Calls with Zero Duration Flag == true
CDR File Time Interval == 1
Cluster ID == IP of first node (I don't my cluster ID )
according to http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml ,it indicats "If the Cisco CallManager server is standalone, then enter the value as StandAloneCluster for the Cluster ID. Otherwise, enter the ID of the Cisco CallManager cluster."
What I shoulld do to fix the problem ?
08-19-2008 06:29 AM
have you looked at the control center - Network services under CDR Services???
HTH
java
if this helps, please rate
08-20-2008 05:51 PM
Thanks for your help,I found the service under control center - Network services. BTW,Is my cluster ID above mention correct ?
08-21-2008 05:26 AM
i'm not sure what you mean by that
HTH
java
if this helps, please rate
08-21-2008 07:12 PM
I means what value should I input in "Cluster ID" item of enterprise parameters ,according to http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008056bd4e.shtml ,it indicats "If the Cisco CallManager server is standalone, then enter the value as StandAloneCluster for the Cluster ID. Otherwise, enter the ID of the Cisco CallManager cluster." .
Now I input IP of my publisher server as Cluster ID .
08-21-2008 07:15 PM
Just leave it default Standalonecluster
it is mention for customer that want an specifi Id for every cluster they manager
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