how can I troubleshoot WS-X6416-GBIC card - Pls help

Unanswered Question
Aug 19th, 2008

Dear Sir,

We have Catalyst 6506 Core Switch with WS-X6416-GBIC card.

On this card 4 nos of Ports got in to the errordisable state suddenly.

So I have made them enable but than also the ports were not communicating. Port shows the physical connectivity but using this port no vtp database flowing.

I have also checked the fiber connectivity and GBIC. No problem in Fiber or GBIC because I have chekced fiber core and GBIC from other ports they r working.

Now what could be the problem ?

How can I troubleshoot it and identify this problem ?

If you requre more detail, I will send u ...........

Pls help !!!!!!!!!!!

Dipesh

I have this problem too.
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singhsaju Tue, 08/19/2008 - 10:54

Hello,

Try resetting the module and then check.

reset

HTH

Saju

Dipesh Patel Tue, 08/19/2008 - 20:18

Dear Sir,

On this all other ports are working fine. Only the 4 Ports have this problem as mentioned.

Is it ok to raised RMA for the same or it can be solved?

satish_zanjurne Tue, 08/19/2008 - 21:57

Hi

Attach the config, also show interface output.

If possible attach network diagram.

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