how can I troubleshoot WS-X6416-GBIC card - Pls help

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Aug 19th, 2008
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Dear Sir,


We have Catalyst 6506 Core Switch with WS-X6416-GBIC card.


On this card 4 nos of Ports got in to the errordisable state suddenly.


So I have made them enable but than also the ports were not communicating. Port shows the physical connectivity but using this port no vtp database flowing.


I have also checked the fiber connectivity and GBIC. No problem in Fiber or GBIC because I have chekced fiber core and GBIC from other ports they r working.


Now what could be the problem ?


How can I troubleshoot it and identify this problem ?


If you requre more detail, I will send u ...........


Pls help !!!!!!!!!!!


Dipesh

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singhsaju Tue, 08/19/2008 - 10:54
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Hello,


Try resetting the module and then check.


reset


HTH

Saju

Dipesh Patel Tue, 08/19/2008 - 20:18
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Dear Sir,


On this all other ports are working fine. Only the 4 Ports have this problem as mentioned.


Is it ok to raised RMA for the same or it can be solved?


satish_zanjurne Tue, 08/19/2008 - 21:57
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Hi


Attach the config, also show interface output.


If possible attach network diagram.

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