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how can I troubleshoot WS-X6416-GBIC card - Pls help

Dipesh Patel
Level 2
Level 2

Dear Sir,

We have Catalyst 6506 Core Switch with WS-X6416-GBIC card.

On this card 4 nos of Ports got in to the errordisable state suddenly.

So I have made them enable but than also the ports were not communicating. Port shows the physical connectivity but using this port no vtp database flowing.

I have also checked the fiber connectivity and GBIC. No problem in Fiber or GBIC because I have chekced fiber core and GBIC from other ports they r working.

Now what could be the problem ?

How can I troubleshoot it and identify this problem ?

If you requre more detail, I will send u ...........

Pls help !!!!!!!!!!!

Dipesh

3 Replies 3

singhsaju
Level 4
Level 4

Hello,

Try resetting the module and then check.

reset

HTH

Saju

Dear Sir,

On this all other ports are working fine. Only the 4 Ports have this problem as mentioned.

Is it ok to raised RMA for the same or it can be solved?

Hi

Attach the config, also show interface output.

If possible attach network diagram.

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