08-19-2008 03:51 AM - edited 03-14-2019 02:44 AM
Hello,
Can someone present script or a part of script with usage of Upload Document Step?
I use UCCX 5.0 with HA. In script all looks fine but for some unkown reason Upload Document Step goes to unsuccessful branch.
08-25-2008 11:27 AM
Go through this "Cisco Unified Contact Center Express Servicing and Troubleshooting Guide, Release 7.0 " .
08-26-2008 09:23 PM
Place an Authenticate User step in front of the upload step and use the same user ID for both.
08-28-2008 12:56 AM
Step "Authenticate User" is placed before. Branch "Successful" is being chosen.
In the logs I cannot find anything.
Is there any reopsitory of scripts examples at cisco.com?
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