08-19-2008 03:51 AM - edited 03-14-2019 02:44 AM
Hello,
Can someone present script or a part of script with usage of Upload Document Step?
I use UCCX 5.0 with HA. In script all looks fine but for some unkown reason Upload Document Step goes to unsuccessful branch.
08-25-2008 11:27 AM
Go through this "Cisco Unified Contact Center Express Servicing and Troubleshooting Guide, Release 7.0 " .
08-26-2008 09:23 PM
Place an Authenticate User step in front of the upload step and use the same user ID for both.
08-28-2008 12:56 AM
Step "Authenticate User" is placed before. Branch "Successful" is being chosen.
In the logs I cannot find anything.
Is there any reopsitory of scripts examples at cisco.com?
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: