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Upload document

dszymkowicz
Level 1
Level 1

Hello,

Can someone present script or a part of script with usage of Upload Document Step?

I use UCCX 5.0 with HA. In script all looks fine but for some unkown reason Upload Document Step goes to unsuccessful branch.

3 Replies 3

owillins
Level 6
Level 6

Go through this "Cisco Unified Contact Center Express Servicing and Troubleshooting Guide, Release 7.0 " .

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/troubleshooting/guide/uccx70srvtrbl.pdf

arcaidy76
Level 1
Level 1

Place an Authenticate User step in front of the upload step and use the same user ID for both.

Step "Authenticate User" is placed before. Branch "Successful" is being chosen.

In the logs I cannot find anything.

Is there any reopsitory of scripts examples at cisco.com?

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