Pilot Point with Queueing

Unanswered Question
Aug 19th, 2008
User Badges:

Hallo Guys out there!

i want to do the following.

I've got 3 extensions in a Pilot Point.

Now we do the follwing. If the person is not on its place (pause) it makes a CFwdAll to the Pilot Point with the always route member (VoiceMail, to play a Prompt that all are Busy). But there is no return to the Pilot Point.

So a thought about queuing on a Pilot point with MoH for waiting. There is no Problem if every dn make's no CFwdAll to the Pilot Point (there isn't a allways route member). If one dn makes a CFwdAll to the Pilot Point, there are 5 Seconds off MoH and then the Pilot Point is Busy.

is there any solution to do a CFwdAll to the Pilot Point to hold the Call in the queue

thanx cheers Floh

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion