LMS 2.5 RME 4.0.3

Unanswered Question
Aug 19th, 2008
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Hello: When I run a Inventory JOB, several devices like Switch Catalyst 3750 was failed. A error message appears in the Job Details, RICS0001 Internal Error.

I attach the message error.

Please, someone have ideas about what happend.

Regards.

Fernando



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Joe Clarke Wed, 08/20/2008 - 07:31
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There have been a lot of RICS0001 errors solved in LMS 2.6 SP1 which some additional patches. However, please post your IC_Server.log to determine if these problems would be fixed by an upgrade.

Joe Clarke Wed, 08/20/2008 - 13:18
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You are hitting the bugs I mentioned. You will need to upgrade to LMS 2.6 SP1 which will give you RME 4.0.6. After that, you will need to contact TAC for a patch for bug CSCsm97530. After that, you will need to remove the affected devices from RME, then re-add them. Then you should be set moving forward.

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