08-19-2008 01:41 PM
Hello: When I run a Inventory JOB, several devices like Switch Catalyst 3750 was failed. A error message appears in the Job Details, RICS0001 Internal Error.
I attach the message error.
Please, someone have ideas about what happend.
Regards.
Fernando
08-20-2008 07:31 AM
There have been a lot of RICS0001 errors solved in LMS 2.6 SP1 which some additional patches. However, please post your IC_Server.log to determine if these problems would be fixed by an upgrade.
08-20-2008 01:13 PM
08-20-2008 01:18 PM
You are hitting the bugs I mentioned. You will need to upgrade to LMS 2.6 SP1 which will give you RME 4.0.6. After that, you will need to contact TAC for a patch for bug CSCsm97530. After that, you will need to remove the affected devices from RME, then re-add them. Then you should be set moving forward.
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: