How to find out existing ICM Instance Number

Answered Question
Aug 19th, 2008
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Hi All,


I need to add new PGs to the existing IPCC Environment.


However, i'm not sure what the instance number is the existing IPCC Servers are configured.


Is there anyway to find out the existing instance number without disrupting the existing environment?


Regards


Erwin

Correct Answer by cvenour about 8 years 9 months ago

You can also find it on any existing ICM server using Regedit:


HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\\CurrentVersion\InstanceNumber


Do note that if you are adding new PGs into a 7.x environment that the setup will collect the instance information from the Domain Controller, and provide you with a drop down list to select from.


C.

Correct Answer by Adam Thompson about 8 years 9 months ago

You should be able to find your instance information by using the Configuration Manager utility. Under Explorer Tools, you should see a sub-heading for ICM Instance Explorer.


Thanks,

-Adam


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Correct Answer
Adam Thompson Wed, 08/20/2008 - 08:50
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You should be able to find your instance information by using the Configuration Manager utility. Under Explorer Tools, you should see a sub-heading for ICM Instance Explorer.


Thanks,

-Adam


Please rate if helpful

Correct Answer
cvenour Wed, 08/20/2008 - 17:49
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You can also find it on any existing ICM server using Regedit:


HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\\CurrentVersion\InstanceNumber


Do note that if you are adding new PGs into a 7.x environment that the setup will collect the instance information from the Domain Controller, and provide you with a drop down list to select from.


C.

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