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How to find out existing ICM Instance Number

erwin.stevanus
Level 1
Level 1

Hi All,

I need to add new PGs to the existing IPCC Environment.

However, i'm not sure what the instance number is the existing IPCC Servers are configured.

Is there anyway to find out the existing instance number without disrupting the existing environment?

Regards

Erwin

2 Accepted Solutions

Accepted Solutions

Adam Thompson
Level 4
Level 4

You should be able to find your instance information by using the Configuration Manager utility. Under Explorer Tools, you should see a sub-heading for ICM Instance Explorer.

Thanks,

-Adam

Please rate if helpful

View solution in original post

cvenour
Level 1
Level 1

You can also find it on any existing ICM server using Regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\\CurrentVersion\InstanceNumber

Do note that if you are adding new PGs into a 7.x environment that the setup will collect the instance information from the Domain Controller, and provide you with a drop down list to select from.

C.

View solution in original post

3 Replies 3

Adam Thompson
Level 4
Level 4

You should be able to find your instance information by using the Configuration Manager utility. Under Explorer Tools, you should see a sub-heading for ICM Instance Explorer.

Thanks,

-Adam

Please rate if helpful

cvenour
Level 1
Level 1

You can also find it on any existing ICM server using Regedit:

HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems, Inc.\ICM\\CurrentVersion\InstanceNumber

Do note that if you are adding new PGs into a 7.x environment that the setup will collect the instance information from the Domain Controller, and provide you with a drop down list to select from.

C.

thanks to both of you, much appreciated :)

Erwin

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