dezoconnor Wed, 08/20/2008 - 08:04
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What happens if you reboot the users phone or log the attendant out/in to their console?

Are you using extn mobility? If so, log the user out and back in again. If these don't clear the issue maybe try deleting the users phone or UDP (if using extn mobility)


lhiatt Wed, 08/20/2008 - 08:20
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We have tried rebooting the phone, logging in and out of AC. No extension mobility in this case. I was trying to avoid recreating the phone.


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