Campus Manager Error

Unanswered Question
Aug 20th, 2008

Hi,

Im trying to run TDR and im getting error

"unable to get TDR related information from one or more devices.

Problem Cause

one or more devices:

- May not support TDR

- May be unreachable

- Have incorrect read/write credentials in DCR

"

I check Common Services under Device and Credentials and the device has the correct write SNMP string and Primary credentials to login to the Catalyst 3560 switch. I can see the device under Topology Services meaning DCR is working.

Have I miss anything?

I have this problem too.
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Joe Clarke Wed, 08/20/2008 - 23:20

TDR support requires the device to support the CISCO-CABLE-DIAG-MIB. What is the exact version and feature set of IOS running on this 3560?

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