Campus Manager Error

Unanswered Question
Aug 20th, 2008
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Hi,

Im trying to run TDR and im getting error


"unable to get TDR related information from one or more devices.

Problem Cause

one or more devices:

- May not support TDR

- May be unreachable

- Have incorrect read/write credentials in DCR

"

I check Common Services under Device and Credentials and the device has the correct write SNMP string and Primary credentials to login to the Catalyst 3560 switch. I can see the device under Topology Services meaning DCR is working.


Have I miss anything?

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Joe Clarke Wed, 08/20/2008 - 23:20
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TDR support requires the device to support the CISCO-CABLE-DIAG-MIB. What is the exact version and feature set of IOS running on this 3560?

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