Hi,
Im trying to run TDR and im getting error
"unable to get TDR related information from one or more devices.
Problem Cause
one or more devices:
- May not support TDR
- May be unreachable
- Have incorrect read/write credentials in DCR
"
I check Common Services under Device and Credentials and the device has the correct write SNMP string and Primary credentials to login to the Catalyst 3560 switch. I can see the device under Topology Services meaning DCR is working.
Have I miss anything?