08-20-2008 11:48 PM - edited 03-10-2019 04:02 PM
08-21-2008 12:13 AM
Hi,
If you have an ACS Solution Engine look at http://www.cisco.com/en/US/products/sw/secursw/ps5338/products_password_recovery09186a00801ece5f.shtml
or Recovery management:
I hope this helps.
Best regards,
Massimiliano.
08-21-2008 12:53 AM
Thanks.
How could I reset ACS admin password if the ACS is not running on appliance.
08-21-2008 01:14 AM
Hi,
"In ACS versions 2.6 and later, issue the regedit command and remove the users in this location:
HKEY_LOCAL_MACHINE\SOFTWARE\Cisco\CiscoAAA##\CSAdmin\Administrators
Under the Administrators key, see all the administrators that you have created. Delete the users and exit the registry. When you access ACS, you are not prompted for a user name and password. Once you are in the GUI, add administrators. "
Reference: http://www.cisco.com/en/US/products/sw/secursw/ps2086/products_qanda_item09186a0080094bac.shtml
Massimiliano.
08-21-2008 08:14 AM
Editing the registry will not work if the ACS server version is 4.0 or above.
You will have to reinstall.
But there a possibility, if you have not changed the default settings on the ACS server.
On the ACS server if you access the server by
http://127.0.0.1:2002 , it won't ask for username/passwd. But this is default setting.
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