Wireless clients are being excluded

Unanswered Question
Aug 21st, 2008
User Badges:

Using WLC 4402 with lightweight access points. Some valid clients are being excluded because of an association failure.

Why is this happening and how do you remove them from the excluded list?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Scott Fella Thu, 08/21/2008 - 03:31
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 Wireless

If you want to remove them manually, then you have to go to the excluded client list and remove them. If you want to, you can disable that feature in the advanced tab in the WLAN SSID. Verify the wireless profiles on the client and make sure they are not trying to connect to another ssid that is configured on the WLAN, this will also cause then to be excluded. Unless you only have one ssid configured.


Hope this helps.


http://www.cisco.com/en/US/tech/tk722/tk809/technologies_configuration_example09186a00807360fc.shtml#c9

g.leonard Thu, 08/21/2008 - 03:36
User Badges:

Hi Scott


Thanks for the reply. I have tried to remove them from the excluded client list but they remain after clicking remove?

Weird I know? Any ideas?


Regards


Gary

SJessulat_2 Thu, 08/21/2008 - 03:55
User Badges:

Hi Gary,


Clients get excluded for different reasons, e.g. too many authentication requests in a given time. This can be caused by a wrong username/password. Did you reenter the credentials on the affected clients?


Regards,

Sebastian

Scott Fella Thu, 08/21/2008 - 07:12
User Badges:
  • Super Silver, 17500 points or more
  • Hall of Fame,

    The Hall of Fame designation is a lifetime achievement award based on significant overall achievements in the community. 

  • Cisco Designated VIP,

    2017 Wireless

Like the other post, must be bad authentication. Remove the excluded client configuration from the wlan and see if the user is able to authenticate... if not, then the device is not configured right.

Actions

This Discussion

 

 

Trending Topics: Other Wireless Mobility

client could not be authenticated
Network Analysis Module (NAM) Products
Cisco 6500 nam
reason 440 driver failure
Cisco password cracker
Cisco Wireless mode