How do I mask the digits of a DN that is Call Forwarded ALL to another extension that then winds up in the Voicemail. The Unity is attempting to direct the call to a mailbox or Call handler based on the originating DN, while I would like it to use the forwarding DN treatment of the device that it is being forwarded TO. i.e.:
8992 (and others) are CFA to 7000 which then CFNA to an AA in the Unity. Unity is looking for something to associate 8992 with, while I would like it to play the AA that is associated with 7000. We have 10 sites (2801 SRST's) that are forwarding to the main site after hours so callers reach the AA.
I have a workaround where I have them forwarding to a DN that I CFA off switch and dials 481-7000(main number), but I'm thinking there must be an easier way.
Could someone clue me in?
Thanks in advance,